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Chow ChowGarage Doors

Garage Door Repair in Toronto and the GTA

Doors that stick, bind, reverse, or will not move at all – diagnosed from the symptom.

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Garage door repair - Chow Chow Garage Doors technician at work

Almost every garage door problem is one of five things: a spring, a cable, the rollers and track, the opener, or the door itself. The useful part is that each one fails in its own way, so the noise it made and the way it moved usually tell us which before anyone drives out.

What usually turns out to be wrong

What you noticedWhat it usually is
A bang like a gunshot, then the door will not liftA broken torsion spring
The opener motor runs but nothing movesA stripped drive gear, or the trolley is off the cord
It starts down then reverses back upThe safety sensors at floor level
The door hangs crooked and jamsOff the track, usually after a cable snapped
Grinding, shuddering, very loudWorn rollers and dry bearings
Very heavy to lift by handSprings near the end of their cycle life
Remote does nothing, wall button worksRemote battery or a re-pair to the opener
Gap at the bottom, drafts and waterPerished bottom seal, or the door is out of level

The one test worth doing before you call

With the door down, pull the red release cord to disconnect the opener, then lift the door by hand. A door in good balance moves with modest effort and stays put when you let go halfway. If it is very heavy, or it slams down, or it will not lift at all, the problem is the springs and not the opener — and no amount of opener work will fix it.

What we repair

What we will tell you not to bother with

Not everything is worth repairing. A door with rusted-through sections at the bottom, or several damaged panels on a model that is no longer made, usually costs more to chase parts for than to replace. We would rather say that on the phone than after you have paid for a patch. The same goes for a twenty-year-old opener with a failed board — the board can cost close to a new unit that comes with a warranty and a rolling code.

How the price works

You get the likely cause and the price for the job before anyone travels. If the door is opened up and it turns out to be something else, you hear that and what it changes before the work continues. There is no version of this where a number appears only at the end.

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